Terms & Conditions / Privacy Policy

I. General information and legal basis

The following declaration informs you about what kind of personal data is collected for what purpose on this website by us as the responsible body and to what extent this data is made accessible to third parties

1. Responsible:
Helga Preuß
Holbeinstrasse 9
88212 Ravensburg

2. Legal Basis for processing your data:
The processing of personal data requires a legal basis, which we would like to present to you here.

In the case of the processing of personal data for which we obtain the consent of the person affected, Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the person affected is a party to, Article 6(1)(b) DSGVO serves as the legal basis. This also includes processing operations that are necessary for the performance of pre-contractual measures.

If processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Article 6(1)(c) DSGVO serves as the legal basis.

If processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the person affected do not override the former interest, Article 6(1)(f) DSGVO serves as the legal basis for the processing. The legitimate interest of our company lies in the performance of our business activities as well as in the analysis, optimisation and maintenance of the security of our online offer.

II. Log files & hosting

In the statistical records of our servers, such data that the browser transmits to us within the scope of our legitimate interest of analysis and for security reasons are automatically stored (so-called “log files”).

This data is concerning:

  • Language and version of the browser software
  • The operating system used and its interface
  • Referrer URL (the previously visited page)
  • Host name of the accessing computer (IP address)
  • Date and time of the server request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Amount of data transferred
  • Access status/ HTTP status code

As a rule, this data cannot be assigned to a specific persons. We do not combine this data with other data sources. The data is also deleted after a statistical evaluation within 7 days. Data whose further storage is required for evidentiary purposes is exempt from deletion until the respective incident has been finally clarified.

We make use of hosting services. These serve to provide infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services in order to maintain the operation of this online offer.

In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors of our online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer.

III. Contractual processing

The personal data you provide for contractual purposes, e.g. in the case of requesting consultations, such as name, address or e-mail address, will only be used internally to answer your queries, process your orders or provide you with access to certain contractual information.

IV. Contacting us

When you contact us by e-mail, your details will be stored by us in order to answer your questions.

As a matter of principle, your data will not be passed on to third parties unless applicable data protection regulations justify such a transfer or we are legally obliged to do so. You can revoke your consent at any time with effect for the future. In the event of revocation, your data will be deleted immediately unless there is a legal exception for further processing. Your data will otherwise be deleted when we have processed your request or the purpose for storing it has ceased to exist and there are no other legal exceptions to the contrary.

V. Cookies

This site uses cookies. Cookies are small text files that are stored on your computer, through which the instigator of such cookie receives certain information. They are used to make the website more user-friendly and effective or/and to make it easier for you to navigate our website.

We use cookies that are not absolutely necessary only with your consent. You can revoke this consent at any time for future use.

Consent is voluntary and you can also use our website without accepting cookies. You can also configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies, or delete cookies that have already been stored. If you do not accept cookies being set, please note that our offer may not function without errors. Unless we provide other information on the individual topics mentioned in this data protection declaration or in the cookie banner, the general lifetime of our cookies is 24 months.

You can find out more about which functions on our website uses cookies below.

VI. Newsletter

If you would like to receive our newsletter, we require a valid e-mail address from you, and need to verify that you are the owner of the specified e-mail address or that the owner agrees to receive the newsletter.

After providing the e-mail address, we will send you a confirmation e-mail to the address provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm this within 24 hours, your data relating to the newsletter dispatch will be automatically deleted. If you confirm your wish to receive the newsletter, we will store your e-mail address until you unsubscribe.

We only send newsletters with your consent or legal permission.

We work together with a dispatch service provider. According to its own information, the service provider can use this data in pseudonymous form, i.e. without assigning it to a specific user, to optimise or improve its own services, e.g. to technically optimise the dispatch and presentation of the newsletter or for statistical purposes to determine which countries the recipients come from. However, the dispatch service provider does not use the data of our newsletter recipients to write to them or to pass them on to third parties.

The newsletter service provider we use is “MailChimp”, a newsletter sending platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the privacy policy of the mailing service provider here: https://mailchimp.com/legal/privacy/. EU standard contractual clauses have been agreed with The Rocket Science Group LLC, so that possible measures have been taken to ensure compliance with European data protection law.

We would like to point out that we evaluate your user behaviour when sending the newsletter. For this evaluation, the e-mails sent contain so-called web beacons, also known as tracking pixels. These are single-pixel image files that link to our website and thus enable us to evaluate your behaviour in receiving and reading our newsletter. This is done by collecting your email address and web beacons, which are assigned to your email address and linked to a unique ID.

With this user profile we record when you read our newsletter, which links you click on and deduce your personal interests from this. We link this data to actions you have taken on our website. We store the data collected in this way on our server. You can object to this tracking at any time by sending us an e-mail.

VII. Disclosure of data to third parties: General and contractual purpose

We pass on data to third parties if this is necessary for the fulfilment of the contract and / or we are legally obliged and / or entitled to do so in individual cases.

VIII. Passing on data to third parties: Tools for the economic operation of the website

In some cases, we use external service providers within the scope of your consent or our legitimate interests with regard to the analysis, optimisation and economic operation of our online offer. If you have given your consent for tools that are not necessary for the operation of the website, you can revoke this again at any time. We list our service providers below.

If your data is to be used for other purposes, we will inform you in advance and only use the data if you have given your express prior consent.

Service provider: Google

Within the scope of your consent, we use services for the optimisation and economic operation of our online offer for which Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) is responsible.

EU standard contractual clauses have been agreed with Google so that we have taken all necessary measures to ensure compliance with European data protection law.

We use the provider YouTube, a service of Google, to embed videos.

These videos are stored on www.youtube.com and can be played directly from our site. YouTube uses cookies for data collection and statistical data analysis. YouTube uses cookies, among other things, to collect reliable video statistics, to prevent fraud and to improve the user experience. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by YouTube on servers in the United States. Your IP address cannot be assigned unless you have logged in to YouTube or another Google service before accessing the page or are permanently logged in. If you do not wish for this to happen, you must log out of your YouTube account and your other Google accounts.

Through the YouTube cookies, we receive statistical values on the retrieval of individual videos embedded in the website without a reference to the respective user.

The embedded videos from YouTube are used within the scope of permitted use by YouTube, which all users must accept. If you see copyrights violated, please report this directly to YouTube. We use embedded YouTube videos in extended data protection mode. This means that YouTube does not store cookies for a user who views a website with an embedded YouTube video player, but does not click on the video to start playback. If the YouTube video player is clicked, YouTube may store cookies on the user’s computer. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by YouTube.

For more information on YouTube’s official data protection policy,
please visit https://www.google.de/intl/de/policies/privacy/
and https://support.google.com/youtube/answer/171780?hl=de.

XI. Rights of the person affected

You have a right to information about the personal data we hold about you. In accordance with the statutory provisions, you also have the right to correct incorrect data, block data, transfer data and delete your personal data. To do this, send us an e-mail with the subject “Data protection”.

You also have the right to lodge a complaint with a data protection supervisory authority if you are of the opinion that the processing of personal data concerning you violates the legal provisions.

If you have given your consent, you have the right to revoke this consent at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

You may object to the future processing of your personal data in accordance with the legal requirements at any time. In particular, you may object to processing for direct marketing purposes.

X. Storage period of personal data

If we have not provided storage information on the specific points, the following applies: We store personal data for the duration of the respective statutory retention period or as long as the purpose of the collection exists. After the retention period has expired, the data is routinely deleted, unless it is necessary for the initiation or fulfilment of a contract. If user data is not deleted because it is required for other and legally permissible purposes, its processing is restricted as far as possible. Accordingly, the data will be blocked if possible and not processed for other purposes. This applies, for example, to user data that must be retained for reasons of commercial or tax law.

XI. Security information

By taking all technical and organisational measures, we make every effort to ensure that your personal data is protected and processed in compliance with data protection laws. Our website or the communication via our website with us is encrypted via HTTPS.